#3061

Workshop Manager

Location: Singapore

Job Type: Permanent

Job Description:

  • PRINCIPAL ACCOUNTABILITIES
     
  • Responsible for delivering on client orders in a professional, timely and safe manner, and critically important for retaining client business over the longer term.
  • Ensure Operational support matters are dealt with promptly, professionally and making this aspect a key attribute of the Client's brand.
  • Prioritising workshop resources to optimally meet business demands.
  • Working closely with team members to assist the Client to win and retain client business.
  • Driving excellence in all aspects of operationally delivery.
  • Managing the performance of the workshop staff, ensuring they are adequately informed, trained and meeting expectations.
  • Optimise performance of the warehouse – driving improvements in efficiency, eliminating backlogs, and implementing lean processes to continually improve efficiency.
  • Responsible for compliance with all group HR policies, procedures and government legislative requirements.
  • Managing and seeking continual improvement in the management and efficient turn-around of rental assets within the Region, and managing support priorities for international locations.
  • Promoting teamwork between the sales and workshop functions, actively breaking down traditional barriers and inefficiencies.
  • Manage and review the cost base against budget, and continually seeking efficiency improvements
  • Keep the leadership team informed and advised, reporting regularly both positive factors and challenges relevant to the performance of the business.
  • Ensure the logistics functions are working efficiently and effectively. 
  • Adhere to the Client's Technology’s Health, Safety, Environmental and Quality policies and industry standards

TARGET’S & OBJECTIVES (KPI’S)
 

  • 100% on-time delivery  
  • <5 days average inspection time on AX/ERP, repairs dealt with promptly.
  • Manage the Workshop Delivery teams (Goods In, Out, Repairs, Cal, Tooling, NDT, Stores and Logistics), ensuring objectives and KPIs are understood, cascaded to each team, and performance-managed.
  • Ensure overtime is effectively utilised and Workshop team members individually contribute to the overtime workload.  
  • Maintain showcase workshop and annex standards, and ensure no backlog of Inspection and Repairs is allowed to exist.
  • Zero LTI’s, no significant injuries

PERSON SPECIFICATION
 

  • Well established and proven track record in an operations managerial role within the subsea or similar industry
  • Well-organised and decisive with excellent communication skills
  • Strong leadership, able to manage conflicting priorities and allocation of resources in a dynamic business environment
  •  Leading the delivery of excellent customer service by example
  •  Thorough technical, operational and commercial knowledge of the offshore survey, IRM and ROV tooling business
  • Proficiently competent with Microsoft products (Office applications, AX, etc)

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